Michael Rill

Einfach machen

Year: 2016

  • From the Job Loop to the Knowledge Loop

    Interesting article by Albert Wenger from USV in the context of US Labor Day: From the Job Loop to the Knowledge Loop

    People do need a purpose in life and they do have the need to be recognized by others. But we have to stop trying to define and find purpose in labor and instead seek it in knowledge and in our relationship to other humans and to nature.

  • Tech Shabbat – Going offline for a day

    Tech Shabbat – Going offline for a day

    Short disclaimer: I’m not a religious person and I’m not Jewish. So, I hope I don’t offend anybody with this post. But I think the concept is so good that I’d like to share it.

    A couple of months ago, I listened to an OnBeing episode where Krista Tippet interviewed Tiffany Shlain, a filmmaker and founder of the Webby Awards. In that episode Tiffany mentioned something she calls Tech Shabbat. It applies the concept of Shabbat as the day of rest for technology. It’s pretty simple: on Friday at sunset you turn off all your devices and only turn them on at sunset on Saturday. For our purposes we defined devices as phones, computers, tablets and TV. We allowed  kindles without wifi and old-school iPods.

    This arrangement creates some interesting constraints on your life:

    • You’re suddenly disconnected, i.e. if somebody wants to reach you, they have to come around to your house – no email, no phone, no Snapchat, no WhatsApp. You are only available to the people around you, which removes the feature of your brain that is constantly scanning whether somebody wants to reach you.
    • You don’t have access to an abundant world where everything is available at your fingertips. No more 30 million songs on Spotify, 40 million articles on Wikipedia or billions of interesting articles on the Internet.
    • You have to plan ahead and get creative. Since you are no longer able to coordinate with other people as you go, you have to arrange time in advance and then stick to the plan – no last minute changes.

    We greatly enjoy tech Shabbat whenever we commit to it. Time suddenly expands. All those little moments that are sucked up by a quick check of email or Twitter, are suddenly empty. You mind slows down and takes a well-deserved rest. It’s like a day-long mindfulness meditation. A Jewish friend recently described Shabbat as a block at the of the week that allows you to slow down, take rest and reflect. It prevents life from becoming a constant blur, where everything flows and becomes indistinguishable. Tech Shabbat seems like the light version of it, as I noticed that I’m definitely more present during those 24 hours.

    The other aspect I greatly enjoy are the constraints that tech Shabbat imposes. To listen to music, I had to dig up my old iPod and connect it to a pair of speakers. It was nice to rediscover old playlists and albums. When we met with friends, we had to print out the map in advance. Normally I’m totally reliant on Google Maps navigating me through the world. Reading a paper map was a nice challenge. Uber is no longer an option and I had to figure out the public bus system for certain trips. People often say that creativity thrives on constraints and I can say that I get a lot more ideas on Tech Shabbat.

    Most people I’ve told about this experiment are intrigued, but also commented that they wouldn’t be able to do it. We don’t do it every week, but I can highly recommend it and encourage anybody to at least give it a try. It’s only 24 hours and  afterwards you get back into the connected world.

    Tiffany produced a short video explaining Tech Shabbats in more detail. Have a look and find your courage to give it a try. It’s worth it.

    Photo credit: Andrew Huff via Foter.com / CC BY-NC

  • The Internet History Podcast

    What an amazing treasure trove of goodness. The Internet History Podast is dedicated to telling the story of the Internet, organised in chapters like Netscape and the start of the Internet era, Microsoft gets the Internet, Online services, … The episodes are a mix of narrative (similar to audio books) and interviews with people of the era. 

    I started somewhere in the middle with an interview with Jan Brandt, the lady who led AOL’s marketing. She came up with the idea to spread first floppy discs and later CDs to promote AOL. It’s an amazing interview giving insights into how difficult it was to convince non-tech people in the 90ies how amazing the Internet was. Little fun fact: At some point AOL used 50% of the global CD production capacity for their CDs. 

    While I found it weird that I haven’t heard of this podcast before, I’m happy to be able to binge on more than 100+ episodes and I’m very much looking forward to it. 

  • AI, Apple and Google

    Ben Evans writing a highly insightful piece on the current state of artificial intelligence, machine learning and how Google and Apple approach the topic. Evans offers a definition of the term  “technology”, that I find most helpful:

    “That is, technology is in a sense anything that hasn’t been working for very long. We don’t call electricity technology, nor a washing machine a robot, and you could replace “is that AI or just computation?” with “is that technology or just engineering?””

    It’s a very good read with and I recommend it to anybody interested in the field. If you don’t want to invest the time, just skip to the last paragraph, which offers a good summary.

  • Keep calm and carry on

    Keep calm and carry on

    If you haven’t spent the last 24 hours under a rock, you know by now that the UK voted to leave the European Union. Living in Australia, it was easy to follow the vote count live. At the beginning it was a nail-biter, but early in the afternoon it was clear that ‘Leave’ got the majority.

    Born and raised in Germany, the European Union was always a given for me. I can barely remember ever using my passport for inner-continental travel. My first full-time pay-check was in Euros. While I’ve never been in business, directly benefiting from EU trade reliefs, I always assumed and felt that it was a good thing. Working together across countries makes everybody better off. Even celebrations like the Eurovision Song Contest were part of bringing nations closer together creating solidarity.

    Beyond free travel, I tremendously benefited from the EU. I was raised by two loving parents, my father a policeman, my mother a nurse. We’ve never been wealthy, but there was always more than enough. Given free education in Germany, I was able to go to university and by means of an Erasmus grant I was able to study free of charge for a year in London. It was an amazing year that allowed me to live in the middle of London and immerse myself not only in the British culture, but even more in the mixed company of other Erasmus students from France, Denmark, Spain, Italy and many other countries.

    My parents were especially very grateful for this year. They’ve told me many times that in this one year I became more open to other people’s opinions and matured into a much more positive human being, more friendly and kinder.

    So, while I saw the results coming in yesterday, I became sadder and sadder. I will probably be able to let my children spend time abroad and experience foreign cultures, but I’m worried that other people might no longer be able to afford the privileges I enjoyed.

    It just seems paradoxical to me. Technology makes it easier to connect with people across borders and continents. Out of Australia I can call my parents in Germany using FaceTime virtually free of charge anytime I want to. I can send them messages and pictures and let them participate in my life. Distance and borders become less and less of an issue to stay in touch. However, at the same time in many countries, both East and West of the Atlantic, voices become louder to protect borders and national interests, to no longer work together, but rather use tactics of fear, uncertainty and doubt. I still don’t understand why.

    Yesterday, the world grew a little smaller and at some point I just had to stop reading Twitter and news sites. I’m sad for the European Union and hope that the UK’s example will be a wake up call for the rest of the EU to not take the EU’s privileges for granted, but rather nurture the idea of collaboration, openness and understanding.

    But for now, I’m going to follow the British motto to “keep calm and carry on”, still believing in the idea of the European Union that working together is better than working alone.

    Photo credit: Free Grunge Textures – www.freestock.ca via DIYlovin / CC BY

  • Writing well, often

    Writing well, often

    I very much believe in the power of good writing. As such I admire the good work of companies like Mailchimp and Slack to promote good writing that is more approachable. Hence I was delighted when Anna Pickard started publishing some of Slack’s content style guide and writing principles. They follow Mailchimp’s great work, who published their voice and tone style guide already last year.

    At work me and my team started writing a monthly newsletter. It started out as a mailing just for the broader team to help us understand what everybody else is working on. However, people enjoyed reading it and started sharing. Now we have a group of family and friends throughout the organisation that loves reading this newsletter every month. Although it might seem insignificant, it is one of the highlights of my job. It is a chance to connect with people, find out what they are working on and spread the good news. The newsletter is very different from other corporate emails, as we aim to write it in very accessible language (thank you Mailchimp and Slack for setting such good examples). We spend a good amount of time to get it right, and people appreciate it.

    When I saw Anna speak earlier this year at Webstock, it clicked with me, why it was so hard and how we can make our job easier: Each month we were trying to figure out how to write a good newsletter from scratch, based on our experience. And even worse, we all did it individually. As a result, writing the newsletter took a lot of time and effort to make it sound right with good content and a consistent voice. We needed to reflect on what people love about the newsletter, why they read it despite their own email overload and write it down. This helps February-Michael be as good as January-Michael, and James write with the same passion as Elizabeth and vice versa.

    Below are the guidelines we came up with. In fact, the whole thing became a manifesto that was fun and empowering to write in itself. It borrows heavily on Anna’s talk and if we’ve done a good job, hopefully somebody will borrow heavily from us. Maybe it provides inspiration for somebody to start sharing more of their own story through a blog or a newsletter. Believe me, it is fun and better things will happen the more open you are.

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  • Courage

    “. . . may you have the courage to listen to the voice of desire that disturbs you when you have settled for something safe.”

    – John O’Donahue

    Hat tip Swiss Miss.

  • Webstock 2016 – Celebrating the web’s values

    Webstock 2016 – Celebrating the web’s values

    Webstock turned ten last week. It is a conference that celebrates the web and its makers – the creativity, the magic, the craft and everything in between. Although Webstock is hosted in Wellington, they have an excellent reputation and attract great speakers from all over the world. It has been on my radar for a couple of years and this year I finally managed to go to Wellington. It was an amazing experience, an emotionally exhausting ride on the rollercoaster – in a good way. Hands down, the best conference I’ve ever been to. 

    Speakers typically have a tech background (web development, software engineering, UX design, long-time bloggers), but the presentations were mostly non-technical. While the Above All Human conference three weeks ago in Melbourne focused on startups and entrepreneurship, this conference focused on the web and its values and culture. You get a good idea of what Webstock is about from last year’s closing note by Natasha Lampard, where she talks about onsens, entrepreneurs and the long-game (also written up here).

    A key asset of Webstock is the diversity of its speakers regarding gender, background, race and topics. None of the talks could or should be compared with each other. Therefore, by the end of the first day I stopped trying to figure out what my favourite talk was – they all were really good. Because of this diversity in topics, it took me some time to recognise the common thread: They all talked about a shared set of values, promoting and preserving values like openness, contributing, inclusiveness, simplicity and caring deeply about your work, not your ego. It is a conference that is undeniably, beautifully, human.

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  • On writing – Where Creativity, Fear and Action go on a road trip

    On writing – Where Creativity, Fear and Action go on a road trip

    Any creative endeavour is an adventure. It takes us from here to somewhere new, hopefully somewhere exciting. That sounds simple and exciting in itself, but the devil is in the detail and once we embark on our adventure, we notice that things turn out to be trickier than previously imagined.

    Let’s take writing as an example.  Everyone knows the situation: we’ve got a wonderful idea, something to say and we want to share that idea. So we sit down and start with a blank sheet or screen. We write our first words, realise that they don’t really work so we start over again, start differently, it still doesn’t work. We get frustrated, doubt creeps in. Maybe we aimed too high and the idea was not as good as we thought it was. We really want to put ourselves out there, but worry that we are not good enough. We start checking our email, then Facebook, then Twitter, post the picture of our lunch on Instagram, then go back to email. At some point we declare defeat and leave the idea altogether.

    That’s how many writing efforts end – the adventure stops before it even really begins. And that’s sad, because the world likes adventures and needs more of them. Let’s find out why it is so challenging by borrowing from two concepts:

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  • Six great ideas from Above All Human

    Six great ideas from Above All Human

    There are some very special conferences, where the actual conference-track is embedded into a much broader community experience with very deliberate choices of venue, speakers, code of conduct and support like day-care for children. It’s a celebration of the organisers’ superb sense of taste as if they imagined a great day that happens to be a conference. With Above All Human, Susan Wu, Bronwen Clune and Scott Handsaker created such a wonderfully curated event in Melbourne:

    “Above All Human is a conference for startup founders, makers, designers and innovators who want to do great things, build innovative products, and be the most effective entrepreneurs they can be.”

    I had heard very good things about last year’s first instalment and it single-handedly surpassed those high expectations.

    Things that I really, really liked about the conference:

    • The quality and variety of speakers — a lot of people whom I’ve never heard of or whom I would not have actively sought out, but they shared such a great variety of topics and backgrounds. Who knew I’d be fascinated by the philosophical aspects of astrophysics?
    • The diversity of speakers — apparently is was no big deal to pull off 50% female speakers, but I think it was and think it should be highlighted as an example for other conferences to follow.
    • The tone of the conference — there was very little brouhaha and a lot of sincerity. As pointed out in the opening remarks, it was a heartfelt, inclusive and honest conference. Presenters talked openly about their struggles to share their hard-won learnings and present food for thought rather than half-baked solutions.
    • The venue — it easily hosted 1,000 people and never did I feel constrained, packed or uncomfortable, which is not a given for an introvert at conferences.
    • The food — plenty, good and easily available. Such a great idea to place food all over the place instead of having one central trough where everybody crams around.

    So, what did I learn on Friday?

    1. JOMO — The Joy of Missing Out. Being so immersed in the moment and disconnected from everything else that you very deliberately avoid any distractions. That was not part of the conference itself, but it came up in a conversation with a stranger in-between sessions.
    2. There is still room for growth in the Australian venture capital (VC) ecosystem. $500m was invested amongst the Australian VC community in 2015 vs. $800m that were gambled just on the Melbourne Cup in one day alone. I found that an exceptional way to illustrate that the Australian VC community is way below saturation and Australia has a significantly higher tolerance towards risk that it currently admits to startups. In that same session, I liked Annie Parker’s version of know your customer intimately: “The best ideas at our refugee hackathon came from non-technical caseworkers and refugees themselves. Those ideas had little tech involved and a lot of impact.”
    3. A culture-first company (i) knows what it is willing to suffer for, (ii) builds on a promise (a brand is a promise to a customer and its culture is how it is going to deliver on that promise) and (iii) sees a world that others don’t. Didier Elzinga gave a great presentation about why culture matters and why it is not that soft and fluffy thing, but a hard-hitting tool to drive company performance. As Didier put it “moral makes the difference between whether you get on your dollar a return of 25 cents or $3.” I wish that talk had been longer with time for Q&A.
    4. Persistence come from purpose — if you have a strong purpose and can communicate it with passion, you will inevitably end up with traction with employees, customers and investors. Kate Morris of Adore Beauty told the unglamorous story of her startup and how she got to be as successful as she is now. Long story short: a lot of suffering and conviction — it’s not pretty (ironic for an online beauty business). It reminded me of the Parker’s law: “Running a startup is like eating glass. You just start to like the taste of your own blood.”
    5. The total amount of kids taught coding by Code Club Australia could now fill the entire Googleplex in Mountain View. Being one of their volunteers that visual made me very proud, especially given that we target a very specific niche of kids between 9 and 11. Just imagine the potential of a whole generation being able to understand how code works, its potential and its limitations. I’m looking forward to seeing us fill another Googleplex in the next year or two.
    6. Software is the ultimate infinite game. Ali Rayl of Slack gave a good reminder that in hardware businesses like construction it is very difficult to continuously improve your creations, whereas software can improve infinitely. It’s a way more optimistic view of the world where bugs are constantly fixed, features implemented and new functionality invented.

    There were two other sessions by internet royalty at the conference, that were just too rich to put into a simple bullet of insight (fortunately, you can find their talks here and there). The first was by Mike Monteiro talking about the apprentice model and why it might be a good idea as a designer toget some experience before joining a startup (very applicable to other professions as well — you can see a version of the talk over at Vimeo). He’s a force on stage, very insightful and highly entertaining. If you haven’t seen him, I highly recommend checking out some of his presentations online.

    The closing session was by Anil Dash talking about why we should get rid of the cynical notion of “don’t read the comments on the internet” and rather start transferring our learnings from 10,000 years of building a society into the online world. In his Q&A he gave one of my favourite quotes of the day: “These companies [Google, Facebook] have all the money in the world. They shoot rockets into space, design self-driving cars and work on pro-longing life. But once you ask them to make sure that the jerks on their platforms behave for five minutes, they throw their hands in the air and declare that it’s too hard.” Anil posted earlier this week his talk Against “Don’t Read the Comments”.

    It was a great conference with very insightful talks and great people on stage. Thank you, Susan, Bronwen and Scott. You’ve done a fantastic job. I am very grateful for this conference and hope to have the chance to attend again next year.

    Image by Scott Handsaker at Vimeo.